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FAQ

  • How do I contact Big Fish Baits?
    The best way to contact us is by emailing us at BigFishBaits@outlook.com. Another way to contact us is by messaging us on our Facebook or Instagram pages, which are linked at the bottom of our site.
  • Where does Big Fish Baits ship to?
    Big Fish Baits ships in Canada for a flat rate of $14.95, and to the Lower 48 for a flat rate of $24.95. Big FIsh Baits can ship to other international addresses, please contact us at BigFishBaits@outlook.com for a shipping quote.
  • There is an issue with my order, what can I do?
    Please contact us at BigFishBaits@outlook.com and we will do our best to resolve any potential issues!
  • How does Big Fish Baits ship packages?
    Big Fish Baits ships all packages as tracked parcels through Canada Post, UPS, FedEx, or Purolator. Once a package is shipped, we will notify you of the carrier and tracking number.
  • Where is Big Fish Baits located?
    Big Fish Baits is proud to be Canadian. We are located in Guelph, Ontario.
  • I am a lure maker, will Big Fish Baits sell my lures?
    We are always interested in carrying new products, even from very small companies and builders! Please contact us at BigFishBaits@outlook.com to discuss possibilities.
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